| World Wide ( 24x7 OnSite ) Commercial Linux Support
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| Fee-based Commercial Linux Support
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300 IBM/Linux consultants,
DB2-linux ... SW evaualation kit w/ db2 ....
JFS
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$ 150 - $300/hr
$250/hr SecurityRelated
$500/5hrs/mon/server
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AutomatedAdmin , Consulting, Security , 1U-Servers ,
Backups , 1U-Raid5[tm]
AutoFS-HOWTO , Chinese-Japanese-Korean ...
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47EU /phone call -
23920EUR/ 50 incidents
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Businesses ...
Clustering
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$ 150 - $200/hr
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admin, consulting, high-availability, security, servers
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$325 /Incident
$2500 /RHCE
$ 50K /year
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Redhat cdroms ...
cygwin ...
rpm.org
RHCE Redhat Certified Engineer
lots of developers work there
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$39 / 29 minutes
(installation support)
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Suse CDROMs, yast, yast2, Oracle 9i
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??
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| Linux-Consulting.com Support Rate Schedules
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- Your Invoice Amount will be:
TotalInvoice = $$$ * NumberHours * Discounts * AfterHours * ResponseTime
- Support Contract Discounts
- All discounts are valid for 30 days
- All discounts are waived for any and all disputes in the invoices
- After Hours Rate Adjustments
- Rates are based on 9am - 9pm ( your local time )
After hours is 10pm - 7am ( your local time for your shift )
- Rates are based on 8hr turn around
- Rates are 2x for holidays and weekends
- Rates are 1.5x for after hours
- Minimum time is 2hr minimum, including travel time
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- ResponseTime Adjustments
- "ResponseTime" is from first arrival at your site
- Number of billable hours includes time to return back to our offices
- The ticket is closed when the original problem is resolved
- If there is a 2nd onsite visit, a new rate schedule is used for the 2nd "response time"
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Multiplier
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Turn Around to Your Question/Problem
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4x
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1 hr turn around
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3x
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2 hr turn around
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2x
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4 hr turn around
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1x
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8 hr turn around
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0.75x
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24 hr turn around
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0.5x
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48 hr turn around
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